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  2. Support Page | Braun Household Australia

How can we help you?

Here you can find the support you need for your machine.

Welcome to Braun Household customer support. We thank you for your patience and understanding during these difficult and unpredictable times.

We apologize for any longer than usual wait times & delays in replying to your email. We ask if you have already emailed in please be patient and do not submit a duplicate as this may cause more delay in our response.

If you are enquiring about Braun Personal Products
(Shavers, Toothbrushes, Thermometers)

Please see the below contact information as support is offered for these products through other companies.

Shavers and Toothbrushes

Procter & Gamble Australia
Phone: 1800 641 820


Braun health care distributed by Felton Grimwade & Bosisto's (FBG)
Phone: +61 3 9542 0100
Toll Free: 1800 655 841

Braun Household: Kitchen and Ironing Products

If you do not have the time to call, online and self-help options are available please see our FAQ section below, where our FAQs and how-to-videos are available and may be able to assist you.

We are currently experiencing higher than normal call volumes, if you are unable to get through please contact us through the contact form.

Mothers Day Promotion 2022

Shipping of our Mother's Day bonus coffee and spice grinder attachment (MQS270SI) will commence from early May for customers who have claimed through our promotion's website For claims made from May onwards, please allow six weeks for your pack to be delivered. You will be notified and provided with tracking details once your order has been shipped.

Contact Customer Support

You can contact customer support by: